Since computers and the internet became mainstream phenomena, the way businesses operate and deliver their services have been part of a constant and perpetual cycle of change.
As new technologies are introduced, the cycle repeats itself and organisations go through another phase of transformation across their core business functions.
Today, these technological advancements have allowed organisations to leverage the power of automation across numerous processes. From handling repetitive administrative tasks to managing complex production lines, robotic automation and software-based automation have come a long way in improving business efficiency.
That said, in recent years, there has been plenty of uproar and resistance in the labour market regarding how automation is threatening to take over many traditional jobs that were otherwise dependent on human labour.
In our whitepaper, we tackle this notion and explore how automation and technology have impacted the nature of jobs, ways of working, required employee competencies, and what the future holds for businesses.
In this whitepaper, we answer questions like: